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Gascloud developed GEDMailr for sending and tracking permission-based, opt-in email marketing campaigns. Legitimate email marketers are sometimes get accused of spamming and we want to avoid this for our customers. We would like to promote responsible email marketing so you must read and understand our Anti-SPAM policies and must agree to our Terms and Conditions.

There is no such thing as "purchased opt-in list". So if you purchased your contact list, please do not upload in to GEDMailr or send email to those contacts through GEDMailr, as this is a violation of our Anti-SPAM policy and your account will be subjective to suspension or cancellation.

What is SPAM?

If you ask different people for a definition of Spam, you will probably get different answers. So here is how we define SPAM:

  • SPAM when applied to email marketing, means "Unsolicited Bulk Email".
  • Unsolicited means that the recipient has not granted OPT-IN consent or verifiable permission for the message to be sent.
  • Bulk refers to mail that is mailed and processed in bulk at reduced rates. The term does not denote any particular purpose for the mail, but is sometimes used (incorrectly) as a synonym for "junk mail".

What is OPT-IN consent?

The term "OPT-IN consent" means that the recipient has expressly consented to receive the messages, either in response to a clear and conspicuous request, or at the recipient's own initiative. After the opt-in, the marketer will keep on sending email messages until the recipient chooses to opt-out.

SPAM is an issue of consent, not content!

An email message becomes a SPAM when it is sent to someone you do not know or with whom you do not have an established business or personal relationship. Oftentimes, senders that receive elevated rates of SPAM complaints say "I am not sending SPAM! I am sending valid product updates and promotions.” This is not necessarily true. Spam has nothing to do with the content within emails (although there are some regulations around what can't be sent). It is all about whether you have the consent to send the message to their contacts.

Why is Gascloud so strict when it comes to Spam?

The main reason is very simple. Our customers expect us to deliver their emails to their contact's inboxes. In our commitment to responsible email marketing, we provide extra efforts to monitor contact uploads, complaints, and other performance metrics to ensure that there are no problems. Spam complaints, sending to old or non-existent addresses, and low engagement rates shall all have a negative impact towards the sender and Gascloud, which in turn may cause our mail servers to be blocked. If Gascloud gets blocked, every customer will be negatively affected

Reporting your complaints

If you feel a Gascloud customer is sending unsolicited email, you can report it to us by sending it to Each email is reviewed and we will investigate each complaint and take appropriate action against the sender.